Benefit by reading this post: Guranteed!

Ok. Let's start off with Ron Kaufman's inspiration in Customer Relation Management class... There are 5 levels of perceived service quality:

1. Basic
2. Expected
3. Desired
4. Surprising
5. Unbelievable

Examples:
Pager showing who called with a beep sound - Basic
Pager with more music to choose from - Expected
Pager which can see messages from another - Desired
Pager which can reply like sms service - Surprising
Pager which messages can be read in inner glasses - Unbelievable!

But NOW, what was unbelievable becomes basic.

Direct quote from Kaufman,

"Your grandson will tell you, I read my messages from my contact lenses, big deal."

Beyond customer service, beyond rising demands, (Those who knows me know I'm really bad in being updated with Tech and am easily content, so who cares anyway?!) I had a deeper realisation. We can't please everyone everytime! You may say, "Comón, who doesn't know that? Nobody's trying to please everyone everytime!" But haven't in our day-to-day living that we sought to please? Bosses, parents, friends, collegues, or even strangers and organisations! (You wear nice-nice to please the eyes of people in MRT, I maintain 85% attendance to please NYP so I be allowed into exams hall -.-") Everyone does it unknowingly... In fact, everyone is subconsciously forced to do it.

I'm not saying pleasing people isn't good, they are! Many times, in order to please people we are set to a pile of restrictions. The restrictions... Restrict us la. And we become a better person with more discipline, determination, direction and drive! Also, I'm not promoting that we should only do things to please ourselves, ignoring others' requests and expectations. Sometimes we find happiness pleasing others, don't we? If not why do you celebrate your relatives' birthday parties and attend friends' weddings?!

What I want to bring out is...
We're not made to please the Earth.

Nothing on Earth deserves all our attention, we are incapable of pleasing the world anyway. So you and I should understand why we are so tired, why we get so frustrated, why things just don't seem to receive our efforts - We CANNOT please the world. More than that, "Your life is not about you." RW. Well, who ask us to be creations, not Creator...

Learning to say, ""Well, who cares who's talking behind. Who cares who isn't happy about me. Who cares who I'm not satisfying..." isn't at all easy. But when you realign and remember your life's purpose, sometimes really "WHO CARES, just as long I can face Him" seems to run in my blood. The world can go on expecting, the people can go on complaining... But I'm still the one living my life, not them.

This is the way I distress, let me share:

1. Problem arise, people not pleased about me.

2. Restate problem to parents, ask if I'm wrong.
(If they're helpful that day, they'll tell me what to do.)

3. If not, 3 ways:
a.) I'm wrong: Apologise and make it up sincerely.
b.) I'm half-wrong, half-right: Apologise and make it up+ignore problem.
c.) I'm not wrong: Ignore problem and let it die, someday it will.

4. Refocus on more important stuffs. - Not that we don't want to be bothered, but that we can't be bothered. If we're going to be tied down to everyone's displease about us, dying is expressway to Heaven.

Hope it benefits YOU!
:)